We have a Norwegian customer Nick. His neighbor bought a 5kva solar system in our company in 2019. After using it, he found it very good. Nick also wanted to install one in his home, so he found us. According to the loads information provided by the customer, he has two 1.5HP air conditioners and two refrigerators at home, so we recommend him to use a 10KW inverter. Customer’s electricity consumption is about 900 kWh per month. After calculation, 5KW solar panel is enough, and 10KW Solar System is not required.
The customer said that he received a quotation from another company and provided him with 10KW solar panel. Now he knows that he does not need so many panels and the cost can be reduced accordingly. He thought that we are very professional on designing system and considerate to customers.
The customer also asked about the difference between lithium batteries and gel batteries. We told him that lithium batteries have a longer life than gel batteries, and are easy to install and connect, small size can save shipping costs, but the price will be higher. Choose the one that suits you is the best. After consideration, he chose lithium batteries.
We made a quotation to him, the customer was very satisfied and made the payment. He said that he believed in our products. He saw his neighbor saved a lot of electricity cost after installing a solar system at home, and the electricity is stable. He can't wait to use the off grid solar system soon.
If you also want to save electricity bills and use electricity freely, please contact us as soon as possible!
Mr John is from Philippine. He would like to install a solar system to use in his factory because he wants to reduce electricity bills. Mr John emphasized to us that his machine has to work non-stop, so he has to ensure that the power supply of the system will not be interrupted. We told him that our inverter has a complementary function of city power. It adopts the SCR technology imported from Germany. When the battery is run out, it can automatically switch to city power in 0 seconds, and it can protect the stability of the output current. Mr John was very happy and thought that our 30kw solar system was very match his needs. He immediately confirmed the details of the order with us.
We also introduced our newly introduced solar panel--the PERC solar panel (Shingled solar panels), which is American technology, has higher power efficiency and longer warranty time. The customer said he had heard of this solar panel before, and it was indeed better than monocrystalline solar panel, the power generation efficiency is higher, so he chose shingled solar panels.
Yesterday we received feedback from Mr John. He said that our 30kw off grid solar system does switch the utility power in 0 seconds. He doesn't have to worry about the sudden power failure affecting the operation of the machine. Solar power is used during the day and battery power is used at night. If the battery power is insufficient, it will automatically switch to the city power. It is really saving money and worry-free. The customer is very grateful to us for configuring such a matching solar 30kva system for him.